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Privacy Policy

Effective Date: 05.01.2025

This Privacy Policy explains how TradeoryGroup (“we”, “us”, “our”) collects, uses, and protects personal information from suppliers, marketplace partners, and customers in the United States, Canada, and the European Union (EU).

1. Information We Collect

We collect only the data required for our business operations:

 

From Suppliers:

  • Business name, contact person

  • Email, phone, address

  • Tax ID, payment details

  • Product and pricing info

 

From Marketplace Partners:

  • Account data (if applicable)

  • Order, shipping, and sales records

  • Performance and compliance information

From Customers:

Name, email, phone

  • Shipping and billing addresses

  • Order and transaction history

  • Payment details (processed via third-party providers)

 

Automatically Collected Data:

  • IP address, browser type, device info

  • Site usage data (via cookies and analytics)

 

2. Purpose of Processing

We use your data to:

  • Process and fulfill orders

  • Pay suppliers and partners

  • Provide customer service

  • Manage marketplace integrations

  • Maintain internal records

  • Ensure compliance with laws

 

We process personal data based on:

  • Contractual need

  • Legal obligations

  • Legitimate business interest

  • Consent (when required)

 

 

 

3. Third-Party Services

We use the following trusted third-party providers:

  • Stripe: For secure online payments

  • Wise: For cross-border supplier or partner payments

  • Payoneer: For receiving and managing international payments

These services are independent controllers of your payment data and have their own privacy and security policies.

 

4. Data Sharing

We do not sell or rent personal data.

We share data only with:

  • Logistics and delivery providers

  • Payment processors (Stripe, Wise, Payoneer)

  • IT and cloud service providers

  • Regulatory or legal authorities when required

All vendors are required to comply with data protection obligations.

 

5. International Transfers

Data may be stored or processed in the US, Canada, or other countries. When transferred outside the EU, we use:

  • Standard Contractual Clauses (SCCs)

  • Other legal safeguards as required by GDPR

 

6. Your Rights

If you are in the EU or California, you may:

  • Access your data

  • Request corrections

  • Request deletion

  • Object to or restrict processing

  • Request data portability

  • Withdraw consent at any time

To make a request, email support@tradeorygroup.com

 

7. Do Not Sell My Personal Data

We do not and will not sell your personal data.

 

8. Data Retention

We keep data only as long as needed for:

  • Legal compliance

  • Financial and business purposes

  • Contract fulfillment

Data is deleted securely when no longer needed.

 

9. Security

We use:

  • Encrypted servers

  • Access control

  • Regular audits

  • Staff training

 

10. Cookies

We use cookies for:

  • Site analytics

  • Performance optimization

  • User preferences

You can disable cookies in your browser settings.

 

11. Changes

We update this policy as needed. Changes are posted on this page with a new date.

 

12. Contact

TradeoryGroup.com

Email: support@tradeorygroup.com

 

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